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Components

Hubs

A hub is essentially a connection of a chatbot, a channel and a live chat. Hub handles all of the integration to make sure that human / machine conversations across multiple supported channels, chatbots and live chat solutions are compatible and interchangeable.

Chatbot

  • Watson Assistant

Channel

  • Messenger
  • Instagram
  • Twitter
  • WhatsApp
  • Web Widget

Livechat

  • Microsoft Teams
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Last modified 1mo ago